At Jengi Organics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://jengiorganics.co.uk/ (the “Site”), purchase our natural health and wellness products sourced from the Himalayas, or interact with our services. By using the Site, you consent to the practices described in this policy.
We are a UK-based health and wellness company focused on providing high-quality, organic supplements rich in trace minerals and fulvic acid to support metabolism, energy, stamina, and overall well-being. Our products are designed to harness the power of nature for athletic performance and daily vitality.
If you have any questions about this Privacy Policy, please contact us at info@jengiorganics.co.uk.
We collect information to provide the best possible experience for our customers. This includes:
Contact Details: Name, email address, phone number, and postal address when you sign up for our newsletter, create an account, or place an order.
Payment Information: Billing details, such as credit/debit card numbers, expiration dates, and CVV (processed securely via third-party payment gateways; we do not store full card details on our servers).
Order and Shipping Details: Delivery address, order history, and preferences to fulfill purchases of our Himalayan-sourced products.
Account Information: If you register an account, we may collect your username, password (hashed for security), and profile preferences.
Usage Data: IP address, browser type, device information, pages visited, time spent on the Site, and referral sources. This helps us improve our Site and understand user behavior.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance functionality, analyze traffic, and personalize your experience. For example, cookies may remember your cart contents or track how you found our Site.
We may receive data from third-party services, such as analytics providers (e.g., Google Analytics) or social media platforms if you interact with us there.
We do not collect sensitive personal information (e.g., health data) unless voluntarily provided during customer support interactions, and we handle it with extra care.
We use the collected information for the following purposes:
Processing Orders: To fulfill purchases, process payments, and arrange shipping for our products, such as those boosting stamina and reducing tiredness.
Communication: To send order confirmations, shipping updates, promotional emails about new products or offers, and respond to inquiries. You can opt out of marketing communications at any time.
Site Improvement: To analyze usage patterns, troubleshoot issues, and enhance the user experience on our e-commerce platform.
Personalization: To recommend products based on your browsing history or past purchases.
Legal and Security: To comply with laws, prevent fraud, and protect our business and users.
We do not sell your personal information. We may share it in limited circumstances:
Service Providers: With trusted third parties who assist us, such as payment processors (e.g., Stripe or PayPal), shipping carriers (e.g., Royal Mail), email service providers (e.g., Mailchimp), and website hosts. These parties are contractually obligated to protect your data and use it only for the services we provide.
Legal Requirements: If required by law, such as in response to a court order, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We ensure all sharing complies with applicable data protection laws.
We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for sensitive data during transmission (e.g., SSL for payments) and secure storage practices. However, no online transmission or storage is 100% secure, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Under UK data protection laws (including the UK GDPR), you have rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update inaccurate or incomplete information.
Deletion: Request removal of your data (subject to legal obligations, e.g., retaining order records for tax purposes).
Objection/Restriction: Object to or restrict processing for marketing or other purposes.
Portability: Receive your data in a structured, machine-readable format.
Withdraw Consent: Opt out of cookies via your browser settings or our cookie banner, or unsubscribe from emails.
To exercise these rights, contact us at info@jengiorganics.co.uk. We will respond within one month. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your data appropriately.
For cookies, you can manage preferences through your browser or by clicking the cookie settings on our Site.
Our Site and products are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
As a UK-based business, we primarily store data within the UK and EEA. If we transfer data outside these regions (e.g., to US-based service providers), we use appropriate safeguards like Standard Contractual Clauses to ensure your data is protected.
Our Site may contain links to third-party websites (e.g., social media or payment gateways). We are not responsible for their privacy practices. Please review their policies before providing information.
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Site with a revised effective date. Continued use of the Site after changes constitutes acceptance.
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to:
Jengi Organics
Email: info@jengiorganics.co.uk
Thank you for trusting Jengi Organics with your personal information. We value your privacy as much as your health and well-being.
